Legal review notice: This operational policy is provided for transparency and must be reviewed against the current business model and applicable Indian law by qualified counsel.
Last updated: 20 September 2026
Grievance contact
Operator: Rahbar Rizweee, trading as Euridition
Region: West Bengal, India
Email: admin@euridition.in
Use the subject GRIEVANCE and include your name, account email if relevant, the affected URL or transaction, the issue, the resolution requested and supporting facts.
Process
- We acknowledge and classify the complaint.
- We may request proportionate clarification or verification.
- Safety and unauthorised-payment issues are prioritised.
- We communicate the outcome or next step within the period applicable to the issue and law.
Escalation
If unresolved, reply to the existing case and state why the response is insufficient. Mandatory rights to approach consumer, data-protection, cybercrime or other competent authorities remain unaffected.